Engineering

• Needs Study, Functional Specifications, Technical Specifications
• System Design
• GUI (Graphic User Interface) Design
• Software Development

Product Design and Manufacturing

• Product Design and Development
• Hardware Manufacturing

System Integration

• Mechanical and Electrical Interfacing
• Equipment Cabinet Layout

Installation & Commissioning

• Factory Acceptance Testing
• On-site Installation
• Final Acceptance Testing and Commissioning
• Cut-Over

Training

• Operator and Technical Training Course Development
• Train-The-Trainer Or End User Training
• Standard Operating Procedures (SOPs) Development

System Support

• Warranty Claims
• Troubleshooting
• On-Site Assessment and Repairs
• Remote Assessment (via dial up or VPN - Virtual Private Network)
• Hardware Repairs
• Software Upgrades

Project Management

• Customer Interface
• Resource Management
• Procurement and Financing
• Scheduling

Quality Assurance